Privacy Policy
1. Introduction & Data Controller
Welcome to Vrinda Infotech ("we", "us", "our"). We are committed to protecting your personal data and upholding your right to privacy. This Privacy Policy explains what information we collect, how we use it, your statutory privacy rights, and how the law protects you.
The Data Controller responsible for your personal data is:
Legal Business Name: Harshil Rathod, trading as Vrinda Infotech
Business Type: Sole Trader (United Kingdom)
Registered Address: [Your Registered Business Address]
Data Protection Officer / Contact: vrinda.infotech22@gmail.com
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data including:
- Identity & Contact Data: Name, professional email address, phone/WhatsApp number, company name, and job title provided via our contact or quote forms.
- Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent, and referral sources collected anonymously for system diagnostics and security.
- Communication Data: Inquiries, project briefs, and correspondence history sent to our team.
We do not collect any Sensitive Personal Data (such as biometric, religious, or health data) through this website.
3. Legal Basis for Processing (GDPR Compliance)
Under the EU/UK General Data Protection Regulation (GDPR), we process your data under the following lawful bases:
- Consent: Where you have expressly consented to cookies or newsletter subscriptions.
- Contractual Necessity: To take necessary steps at your request prior to entering into a custom software or web development contract.
- Legitimate Interests: To maintain site security, prevent fraud, and optimize our ICT service performance.
- Legal Obligation: Where compliance with statutory financial, tax, or legal regulations is required.
4. Cookies & Tracking Technologies
Our website uses essential and performance cookies. Essential cookies enable navigation and security features, while analytical cookies help us understand user interaction without directly identifying individuals.
You have the legal right to accept, reject, or customize your cookie preferences at any time using our built-in Cookie Consent Banner.
5. Your Statutory Privacy Rights
Depending on your location (e.g. European Economic Area, United Kingdom, California, or India), you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure ("Right to be Forgotten").
- Object to or restrict processing of your data.
- Data portability (receiving your data in a structured, machine-readable format).
- Withdraw consent at any time without affecting past lawful processing.
- Non-discrimination for exercising California Consumer Privacy Act (CCPA) rights.
To exercise any of these rights, contact our Data Protection Team at vrinda.infotech22@gmail.com.
6. International Data Transfers & Security
We implement enterprise-grade technical safeguards including TLS/SSL encryption, restricted access controls, and regular vulnerability scanning to protect your data. When transferring data internationally, we utilize Standard Contractual Clauses (SCCs) to ensure equivalent protection.
7. Contact Us & Regulatory Inquiries
If you have questions about this Privacy Policy or wish to lodge an inquiry, please contact:
Email: vrinda.infotech22@gmail.com
Phone: +44 7466 586928 (WhatsApp)
Postal Address: [Your Physical Address]